Privacy Policy

Last Updated: 2024-11-30

At Dubai Dhow Cruises, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal data when you use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When booking a cruise, you may be asked to provide your name, email address, phone number, and payment details.
• Non-Personal Information: We may collect non-identifiable information such as IP addresses, browser type, and location for website analytics and improvements.
• Cookies: We use cookies to enhance your browsing experience and to remember your preferences.

2. How We Use Your Information

We use your information for the following purposes:

• Booking and Reservation: To process and manage your cruise bookings.
• Customer Service: To respond to inquiries, provide assistance, and resolve any issues.
• Marketing Communications: To send promotional emails, newsletters, or offers based on your preferences. You can opt out of these communications at any time.
• Analytics and Website Improvement: To analyze website usage and improve the user experience.

3. Data Protection

We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure encryption during payment transactions.
• Firewalls and data encryption to protect your personal data stored in our systems.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers to complete bookings or improve our services, such as:

• Payment processors
• Email marketing platforms
• Service providers for customer support and website hosting

5. Your Rights

You have the right to:

• Access your personal information held by us.
• Request corrections to any inaccurate data.
• Request deletion of your data (with some exceptions for legal obligations).
• Opt-out of marketing communications at any time by clicking the “unsubscribe” link in our emails.

6. Third-Party Websites

Our website may contain links to third-party websites. These websites have their own privacy policies, and we encourage you to read them. We are not responsible for their privacy practices.

7. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the most recent revision will be indicated.

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